Contact

Business Name: Kool Mods (koolmods.com)

Business Address: We are based in Balmain NSW 2041 Australia

Contact Us by the following contact details:

Product or Order Questions:

info@koolmods.com.au: For any questions regarding your order e.g. order delivery status, expected delivery date or any pre or post purchase product questions.

Returns or Refund Questions: 

refunds@koolmods.com.au: For any questions regarding Refunds or Returns. Or view  our Refund Policy page.  

Online Store Chat:

Chat with us using our online store Chat Message box.

DM Us via Instagram:

DM us @kool_mods_

Hours of Operation:

Although we are an online store, we operate between the hours of 9am to 5pm, Monday to Friday, AEST (Australian Eastern Standard Time).

Question Response Time:

We’ll respond to all of your questions within 2 to 24 hours of receiving your emails or chat messages during our hours of operation.