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Contact Us
Business Name: Kool Mods (koolmods.com)
Business Address: We are based in Balmain NSW 2041 Australia
Contact Us by the following contact details:
Product or Order Questions:
info@koolmods.com.au: For any questions regarding your order e.g. order delivery status, expected delivery date or any pre or post purchase product questions.
Returns or Refund Questions:
refunds@koolmods.com.au: For any questions regarding Refunds or Returns. Or view our Refund Policy page.
Online Store Chat:
Chat with us using our online store Chat Message box.
DM Us via Instagram:
DM us @kool_mods_
Hours of Operation:
Although we are an online store, we operate between the hours of 9am to 5pm, Monday to Friday, AEST (Australian Eastern Standard Time).
Question Response Time:
We’ll respond to all of your questions within 2 to 24 hours of receiving your emails or chat messages during our hours of operation.